Your privacy matters to us. This policy describes what information we collect, why we collect it and the choices you have.
1. Scope of this policy
This Privacy Policy explains how Effileap Technologies Pvt. Ltd. (“Effileap”, “we”, “us”) collects, uses and protects information in connection with the EffiWork website and the EffiWork platform (together, the “Services”). When an organization uses EffiWork, that organization typically controls the employee and work data it enters, and we process that data on its behalf under our agreement with it.
2. Information we collect
Information you provide
- Contact and demo requests: name, work email, company, phone number, company size, role and your message.
- Communications you send us, such as support requests or feedback.
Account information
- For users of the EffiWork platform: name, email address, role, organization and authentication details.
- Information an organization adds about its employees, projects, tasks, time, attendance, leave, documents and performance.
Usage data
- Technical information such as browser type, device information, IP address, pages visited and referring pages.
- Product usage information, such as features used and actions performed, to operate and improve the Services.
3. How we use information
- To provide, maintain, secure and improve the Services.
- To respond to demo requests, enquiries and support requests.
- To communicate with you about the Services, including service and administrative messages.
- To understand how the website and Services are used so we can improve them.
- To detect, prevent and address fraud, abuse, security incidents and technical issues.
- To comply with applicable legal obligations.
4. Cookies and similar technologies
We use cookies and similar technologies to operate the website and understand how it is used. For details, see our Cookie Policy.
5. Communications
If you submit a demo or contact request, we will use your details to respond. We may send you information about EffiWork where permitted, and you can opt out of non-essential communications at any time by following the instructions in the message or contacting us.
6. Third-party services and sharing
We do not sell personal information. We may share information with:
- Service providers who help us operate the Services, such as hosting, email delivery and analytics providers, under appropriate obligations.
- Professional advisers, where necessary.
- Authorities, where required by law or to protect rights, property or safety.
- A successor entity in connection with a merger, acquisition or similar transaction.
7. Security
We use administrative, technical and organizational measures designed to protect information, including role-based access controls, authentication and logging. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data retention
We keep information for as long as needed to provide the Services, meet the purposes described in this policy, comply with legal obligations and resolve disputes. Customer data in the EffiWork platform is retained according to our agreement with the customer organization.
9. Your rights and choices
Depending on applicable law, you may have rights to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
If your information is held in EffiWork by your employer, please contact your organization’s administrator first. You can contact us using the details below to make a request. To delete your account, see Account & Data Deletion.
10. Children’s privacy
The Services are intended for businesses and are not directed to children. We do not knowingly collect information from children.
11. Changes to this policy
We may update this policy from time to time. We will post the updated version on this page and revise the “last updated” date.
12. Contact information
If you have questions about this document or how we handle information, please contact:
Effileap Technologies Pvt. Ltd.
Email: info@effileap.com