Account & Data Deletion

1. How to request account deletion

To delete your EffiWork account and its associated data:

1. Send an email to info@effileap.com from the email address registered to your EffiWork account, with the subject “EffiWork account deletion request”.
2. Include your full name, the organization (workspace) you belong to and whether you want your whole account or only specific data deleted.
3. We may contact you to verify your identity before acting on the request, to protect your account from unauthorized deletion.
4. We will confirm by email once the deletion is complete. Requests are completed within 30 days of verification.

2. Accounts managed by your organization

EffiWork accounts are usually created and managed by an employer or organization. If your account belongs to an organization, you can also ask your organization’s EffiWork administrator to remove it. Because the organization controls its work records, we may notify it of your request, and some records it is required to keep (see below) may be retained under its instructions.

3. Deleting some data without deleting your account

You can request deletion of specific information, such as your profile photo, contact details or uploaded documents, without closing your account. Send a request using the steps above and describe the data you want removed.

4. Data that is deleted

When your account is deleted, we delete or irreversibly anonymize:

• Your profile and account information, such as name, email address, phone number, photo and login credentials.
• Documents and files you uploaded to your profile.
• Your app preferences, notification settings and device tokens.
• Usage data linked to your account.

5. Data that may be retained

Some information may be kept after deletion, only for as long as necessary:

• Work records your organization is legally required to keep, such as attendance, leave, timesheet and payroll records, retained under your organization’s instructions for the period required by applicable law.
• Security and audit logs, kept for up to 90 days to protect the Services and investigate abuse.
• Backup copies, which are overwritten in the normal backup cycle within 30 days.
• Information we must keep to comply with legal obligations, resolve disputes or enforce our agreements.

Retained information is not used for any other purpose. For more about how we handle personal information, see our Privacy Policy.

6. Contact information

If you have questions about this document or how we handle information, please contact:

Effileap Technologies Pvt. Ltd.
Email: info@effileap.com